hardbagger.com product return policy
Advanced Accessory Concepts LLC dba HardBagger will accept returns within 30 days from receipt of merchandise under the following conditions:
Merchandise needs to be returned unused, with all printed material and accessories enclosed. If not in it’s original condition or the product shows signs of installation, a 20% restocking fee will be applied, or the return may not be accepted. All returns must be accompanied with a return merchandise authorization (RMA) number (to be provided by Advanced Accessory Concepts at time of request) and a receipt of original purchase.
To obtain an RMA number, please email firstname.lastname@example.org with your full name, invoice number, and part number of the item(s) you need to return. You can also call 951-339-1460.
All shipping charges are at the buyer’s expense. The original shipping fees are non-refundable. We strongly recommend you insure all packages before shipping. We are not responsible for lost or stolen merchandise while in transit. We assume liability once the returned system has reached our facilities. After 30 days, no refunds will be given.
Once your return shipment has been received and approved, your return will be processed.
Failure to comply with the process and terms stated above may result in a processing delay and/or a refusal of the returned package.
The above policy is subject to change without prior notice.